Customer Service
Mon-Fri 8:00 – 18:00
Sat 10:00 – 14:00
+371 67815914
Business Helpdesk
Mo. – Fr. 8:30 – 17:30
+371 67815903
Smartpost Support
Mon-Fri 8:00 – 18:00
Sat 10:00 – 14:00
+371 67815914
Read our Terms and Conditions
Frequently asked questions
Where is my shipment?
Why my shipment is delivered to neighbor address?
How to pack a shipment?
Here you can find tips for safe packaging methods
How to file Claim
If you are the recipient of a shipment, please submit a claim to the shipper or contact our Customer Service.
If you have a cooperation agreement with Itella, please fill in the application. Before submitting a claim, please read the Terms of use of Itella services.
Ready to be our Customer?
Please contact with our Sales team
+371 67815903
sales.lv@itella.com