Please be informed that due to the large volume of shipments, the delivery of shipments may be delayed.

If the first delivery of the shipment has been unsuccessful, please fill in the request or write to pakas@itella.com and provide full details of the shipment (parcel number and delivery address) and details about Consignee (indicating the Consignee telephone number). Received requests will be processed within 2-3 business days.

We apologize for the inconvenience and thank you for your understanding!