Private Customer

Promotions

Shipment delivery far and near

Thanks to our group network and experience, we offer a full range of cross-border transportation services

Ensuring shipment process and delivery

Thanks to our group network and experience, we offer a full range of cross-border transportation services

Where’s my parcel?

Find Smartpost locations

FAQ

When will I receive my shipment? 

Where will my shipment be delivered? 

I received a message about a failed delivery, what should I do? 

I want to change the time and place of shipment delivery, what should I do? 

How can I return a shipment to sender? 

Why my shipment is delivered to Smartpost or Parcelshop? 

SHOW MORE FAQ