The delivery of the package can be made as a contactless delivery without receiving the recipient’s signature, if:

• a written confirmation of the recipient has been received on the courier’s mobile device (SMS) that the shipment can be left without the presence of the recipient at a certain place (delivery in Latvia)
• the consignee has authorized the local delivery depot that the parcels can be left in a special parcel receiving area or place without the consignee’s signature (delivery in Europe)

If the recipient refuses to receive the shipment, please contact us by writing to sales-support.lv@itella.com to clarify the delivery conditions.